We all know good content is king, but in today's fast-paced, scroll-and-forget world, User-Generated Content (UGC) is the future. Forget the overly polished - what people crave is authenticity and relatable imperfections.
Consumers want product recommendations that feel like they're coming from a trusted friend, not a brand. In fact, 85% of consumers value user-generated content more than branded content. (Source)
Who will your audience trust more for genuine recommendations: a flashy commercial shot on ARRI or someone expressing their excitement about a product in front of their iPhone camera? Well, according to studies, the latter: over 60% of consumers prefer relatable and authentic content to high-production value videos. (Source)
*The videos on this page were produced by creators contracted through the Twirl platform, and the projects coordinated with the assistance of their phenomenal team.
Concept | Creative Direction
Concept | Creative Direction
Concept | Creative Direction
It's all about authenticity. A staggering 86% of consumers say authenticity is important when deciding which brands they support. (Source) This isn't just a trend, it's a fundamental shift in how people interact with brands. Consumers find UGC 9.8x more impactful than influencer content when making a purchasing decision. (Source)
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Concept | Creative Direction
Concept | Creative Direction
I've been in the proverbial trenches, overseeing the creative direction and production of 150+ UGC assets for giants like Garnier UK & Thayers UK.
My approach? It's all about finding that sweet spot where technical quality meets raw, uncurated authenticity. UGC videos shouldn't look or feel professionally curated - they should feel like people talking to other people.
Imagine an average user sharing a story with their friends and followers: a spontaneous video in which they rave about a product they've fallen in love with - your product. Slightly overexposed footage. Perhaps slightly out of focus. Background noise. A perfectly imperfect script. Authentic. Relatable.
UGC should be optimised for results, not looks.
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Concept | Creative Direction
Concept | Creative Direction
UGC management, like any form of outsourcing, demands streamlined processes and project coordination skills. I handle the entire process, end-to-end, so you don't have to. Including:
► Content Strategy
► Creative Direction
► Storyboarding
► Casting
► Briefing creators
► Pre-Production (i.e shipping products to creators)
► Daily communication
► Detailed feedback based on my audiovisual expertise
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Concept | Creative Direction
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Beyond building trust, UGC simply performs. UGC-based ads lead to 29% higher web conversions, while social campaigns that incorporate UGC see a 50% lift in engagement. Just think about the ROI! (Source)
When consumers see themselves and their peers in your content, they're more likely to interact, share, and ultimately, make a purchase.
It just makes sense.
Concept | Creative Direction
Concept | Creative Direction
Concept | Creative Direction
If you're looking to elevate your brand's storytelling with performance-driven UGC, I'm here to help you.
Let's create content that resonates with your audience.
kelvin@crucible35.com